Privacy Policy
Effective Date: September 7, 2026
Filmraising LLC ("Filmraising," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Filmraising.com, purchase tickets for a Filmraising event, make a donation through a Filmraising event page, or otherwise interact with our services.
1. Information We Collect
Depending on how you use Filmraising, we may collect information such as:
Your name
Email address
Information you provide when purchasing tickets
Information you provide when making a donation
Event or fundraiser information associated with your purchase or donation
Communications you send to Filmraising
Technical information automatically collected when you visit our website, such as your device type, browser, IP address, and website usage information
Payments may be processed by third-party payment providers. Filmraising does not directly store complete credit or debit card numbers entered through those payment processors.
2. How We Use Your Information
We may use the information we collect to:
Process and administer ticket purchases
Process donations
Provide information about the event or fundraiser you participated in
Send confirmations, receipts, event updates, cancellation notices, or other service-related communications
Respond to questions or requests for assistance
Maintain and improve our website and services
Prevent fraud, misuse, or other unauthorized activity
Maintain appropriate business and transaction records
Comply with applicable laws and legal obligations
Filmraising does not use ticket purchaser or donor information to send unrelated marketing or promotional emails.
3. Information Shared With Fundraising Organizations
Filmraising works with schools, teams, booster organizations, parent organizations, clubs, charities, and other groups that conduct fundraisers through Filmraising.
Information relating to a particular fundraiser may be shared with the organization associated with that fundraiser when reasonably necessary to administer the event, account for ticket sales or donations, resolve customer questions, or provide the organization with information concerning its fundraiser.
We do not sell personal information to fundraising organizations.
4. Service Providers and Third Parties
Filmraising uses third-party companies and services to operate its website, process payments, provide ticketing, communicate with customers, and administer events.
These may include website hosting providers, ticketing platforms, payment processors, email providers, analytics providers, and other technology or business service providers.
These third parties may receive information necessary to perform services on our behalf and may process information according to their own privacy policies and legal obligations.
5. Payment Information
Ticket purchases and donations may be processed through third-party payment processors.
When you enter payment information, that information may be provided directly to the applicable payment processor rather than Filmraising. Filmraising may receive transaction information such as your name, email address, amount paid, transaction status, and information identifying the applicable event or fundraiser.
Filmraising does not directly store your complete payment card number.
6. Cookies and Website Analytics
Filmraising.com may use cookies and similar technologies necessary to operate the website and understand how visitors use it.
Our website platform and other service providers may also use cookies or similar technologies in accordance with their own privacy policies.
You may be able to control cookies through your browser settings or through any cookie controls presented on our website.
7. Children's Privacy
Filmraising's website, ticket purchasing services, and donation services are intended to be used by adults.
Filmraising does not knowingly collect personal information directly from children under 13 through its website. Children under 13 should not submit personal information, purchase tickets, or make donations through Filmraising without the involvement of a parent or legal guardian.
If we learn that we have collected personal information directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
8. How We Protect Information
Filmraising takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
9. How Long We Keep Information
Filmraising retains personal information for as long as reasonably necessary to administer events and fundraisers, maintain appropriate business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
Information that is no longer reasonably necessary may be deleted or anonymized, subject to applicable legal and recordkeeping requirements.
10. Disclosure Required by Law
Filmraising may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, subpoena, court order, or other legal process
Cooperate with governmental or law-enforcement authorities
Protect the rights, property, or safety of Filmraising, our customers, participating organizations, or others
Investigate or prevent suspected fraud, misuse, or illegal activity
11. Sale of Personal Information
Filmraising does not sell personal information.
We also do not sell or rent customer email addresses to third parties for their own marketing purposes.
12. Your Privacy Requests
You may contact Filmraising if you have questions about personal information we maintain about you or if you would like to request that we correct or delete information.
Certain information may need to be retained for legitimate business, financial, tax, fraud-prevention, dispute-resolution, or legal purposes.
Privacy requests can be sent to:
13. Third-Party Websites and Services
Filmraising.com may contain links to or integrate with third-party websites and services, including ticketing and payment services.
Filmraising is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies when providing information through their services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.
When we make changes, we will update the Effective Date shown at the top of this Privacy Policy.
15. Contact Us
If you have questions or concerns about this Privacy Policy or Filmraising's privacy practices, please contact:
Filmraising LLC
Email: support@filmraising.com
Website: Filmraising.com